Sears Holdings Corporation Sales Manager Employee Reviews
Briefly describe your overall experience at your company
Review from Sales Dept
it's been great representing the company and fulfilling customers' needs
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What do you like best about the leadership team?
They actually work as a team
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I like that we all had a chance to put in our opinion.
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Customer service, they did the best they can to keep customers happy
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They work well with you when you need something and have your back
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Everyone works together to create a pleasant enviroment.
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What does the leadership team need to get better at?
Care about the employees and also care about customers.
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be truthful and listen to associates in the field
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I think there attitude. Some employees tries to get you fire.
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Need to be an innovator, instead of playing catchup with other businesses. Mistake to be like everyone else. Need to go back to superior customer service.
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let the company go bankrupt
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What is the best part about your compensation package?
Even though the co-workers attitude in rego park was mean, I enjoyed working there.
Review from Sales Dept
We are paid direct deposit.
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Getting double bonus points on the sears program
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Early retirement compensation package with 20 years of work.
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Why do you feel undervalued and what would make you feel better about your compensation?
Retail is hard work and people are extremely disrespectful to those who work in retail. A higher compensation would make things a little bit more worthwhile
Review from Sales Dept
even though mr lampert has driven us to bankrupcy he still benefits while we lose out
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I worked long hours, holidays, and overtime
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did not receive severance pay
Review from Sales Dept
We have absolutely no employee discount even tho we get paid minimum wage. We have 'comissions' which is $2 per card application filled but how does that help when you get about 30 applications a month?
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What are some of the best things about your team?
I love the people I work with, besides management
Review from Sales Dept
Communication with everyone but boss.
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they care about customers and want to take care of them
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Well I can say they go to work on time.
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I like that we become like a family
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What do your coworkers need to improve and how could you work together better?
Some employees need to take their jobs serious and take the advice of the management more effectively.
Review from Sales Dept
working together , helping each other out
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They need to learn to communicate better and actually do their job instead of leaning on others.
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Interpersonal relationships and helping each other and not being personal and more about being productive
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Team flows when left with little overview
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What is most positive about the culture and environment at your company?
Everyone working getting the job done.
Review from Sales Dept
always smile, keep positive attitude, and hustle
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Diverse and easy to find the people i need when i have a question that i do not know.
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What needs to change to make the company culture better?
Better communication with managers and customers.
Review from Sales Dept
more customer so we can sell more
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They need to ease up a little on the ridiculous rules and actually focus on satisfying the employees needs instead of just bashing on us. A happy employee works way better than an angry, frustrated one.
Review from Sales Dept
Everyone unhappy with the bad pay lack of earning
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Sensitivity training following corporate/employment law policy
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What did you like most about the interview process?
It was easy questions, i didnt feel pressure
Review from Sales Dept
Quick to get the job on the spot.
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asked the right questions, detailed explanation of the career, and spoke of career advancement and incentives
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She talked me through how sears work
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I didn't particularly like anything, it just wasn't hard.
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What would you improve about your company's interview process?
shorten the questionaire and make it more relevent instead of phycological
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better questions more about work detail
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Less back and forth faster
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What makes you most happy at work?
Being able to talk to my coworkers.
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My co workers because pay is not good
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customer service, making others happy, appreciation
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my hours, the time of day i work.
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What's going wrong and how can it be improved?
If i didnt have to work for a living that would be great. I always find myself in a position where things that arent my responsibility get left for me because people know I will get annoyed and do it myself
Review from Sales Dept
we are circling the drain and the assocites are helpless to improve t
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The attitudes of the co-workers.
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More incentives to come to work and do a good job
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better pay and advertise for customer
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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