Shipt – Horrible. I used to love this compared to Instacart. The company lied for a reason of deactivation and are hiding behind closed doors and refused to answer our questions. | Comparably

Shipt – Horrible. I used to love this compared to Instacart. The company lied for a reason of deactivation and are hiding behind closed doors and refused to answer our questions.

Shipt Claimed Company
Shipt is a membership-based online retail marketplace delivering fresh foods, household essentials, electronics, beauty and wellness products and more through a community of shoppers and a convenient app. read more
EMPLOYEE
PARTICIPANTS
794
TOTAL
RATINGS
8725
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Horrible. I used to love this compared to Instacart. The company lied for a reason of deactivation and are hiding behind closed doors and refused to answer our questions.

What is most positive about the culture and environment at your company?

Nothing. They don't care about their independent contractors.

What do your coworkers need to improve and how could you work together better?

It's the corporate team that's the issue, not the coworkers.

What would you improve about your company's interview process?

Stop screwing over your contractors. We're what makes this thing work.

Why do you feel undervalued and what would make you feel better about your compensation?

Their pay structure changed and it was not for the better. They're greedy and want to keep the money and screw over their shoppers.

What's going wrong and how can it be improved?

Executive team can actually be available for questions on why they decided to permanently deactivate us. They lie for their reason for doing so.

What does the leadership team need to get better at?

I got deactivated for failing to maintain my rating. Absolutely ridiculous! My rating is a 4.9, and it is expected to stay at 4.7. So, the team made a HUGE mistake and will REFUSE to answer any questions. All I can say is good luck to them to find shoppers to take 11-midnight orders.

Other Employee Reviews for Shipt

What are some of the best things about your team?

The team is passionate and collaborative.

Team review from Customer Support Dept
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