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This is one of the worst companies to work for. The whole foundation is built up entirely off of biased information. You lose your job immediately if your ratings aren’t up to par (when the employees can’t get ratings) as well it’s solely up to the company and it’s
What does the leadership team need to get better at?
Communication and support. They have failed to provide any information for the problems occurring and are never able to help. They take forever to get to you and they expect you to get to your destination on time when the traffic becomes unbearably controllable.
What would you improve about your company's interview process?
Determine if they’re reliable instead of accepting anyone with a car just to have a bigger company. Quality is better than quantity. I rather not be with a money hungry, unprofessional, and unreliable job which probably won’t last because of the foundation of the comp
What do your coworkers need to improve and how could you work together better?
Listen to the reviews all over the internet. See how your company is truly doing and stop over feeding yourself off of your workers sweat and tears and continuously feeding your ego thinking that they’re all content with the work and pay. EVERYTHING NEEDS TO IMPROV
Why do you feel undervalued and what would make you feel better about your compensation?
You don’t choose which orders you truly want. Customers don’t tip. Employees don’t help. Orders take up most of your gas and don’t pay enough. You spend so much time checking out, shopping & delivering that you can barely do enough orders. You schedule yourself ahead of time and still get no
What needs to change to make the company culture better?
Have the CEO, managers and “support team” ACTUALLY do something. You call support they take super long and by then your order is late or delayed. You ask for help they tell you look in your email or delete the app. The CEO has never introduced herself & makes a bad representation of your comp
What's going wrong and how can it be improved?
Everything is wrong. They allow you to pick up several orders and even if you show up earlier to pick up and order they take forever or even after the pick up time therefore you’re late & your rating gets bad. If management is not going to be organized then Don’t allow shoppers to get several or
Other Employee Reviews for Shipt
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