Sonic Drive-In Employee Reviews
Out of 1615 Sonic Drive-In employee reviews, 53% were positive. The remaining 47% were constructive reviews with the goal of helping Sonic Drive-In improve their work culture. The Operations team, with 63% positive reviews, reports the best experience at Sonic Drive-In compared to all other departments at the company. The HR team offered the most constructive feedback, with 85% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
They need to work on Kindness and helpfulness
Respecting their employees and speaking to them like human beings, not constantly using file language or yelling at them any training on how to manage people
Everything in the manual or handbook
communication and doing what they say they are gonna do
Controlling what happens in the work environment making sure employees do their job being respectful to others
Why do you feel undervalued and what would make you feel better about your compensation?
The male employees are making $3 more an hour than female
Review from Customer Success Dept · Posted 10 days ago
Health benefits and more hours.
Review from Customer Success Dept
Because I'm treated awfully and the mangers like to push work off to the carhops unless we're in a rush and labor is at risk
Don't even know anything about stock equity or benefits. Don't even know if I get paid time off after a year of employment
To recieve what I am owed only. I never called in the three years I worked for them i did the job of two people and I deserve my pay
What do your coworkers need to improve and how could you work together better?
I don't wanna comment on this
Maturity, inter, exaction, respect, each other, and the customers
Half of my coworkers are good and half of my coworkers don't do anything or don't know what they're doing because they weren't trying right by managers that have been there since before I started or by our new GM who had just started
I prefer not to answer
Communication, people skills, and effectivness.
What needs to change to make the company culture better?
Pick better managers screening process
Everything needs to be changed here badly
Managers staying inside the building and helping with the workload
Hire a new more understanding and equipped general manager !
Review from Customer Success Dept
Making it right for the new people
What would you improve about your company's interview process?
Maybe not making inappropriate comments
More clear, consistent communication before and after interview
Make it more standardized my interview wasn't standard
I got the job the same day I interviewed I should've known that was a sign
Them actually calling people to come in for interviews
What's going wrong and how can it be improved?
New management would be great
Review from Customer Success Dept · Posted 10 days ago
Remove all managers and hire new ones
Simple management doesn't care to fix the problems that are at hand management continues to abuse verbally and customers are not that important to them. The only way to improve this store is to hire new managers.
No one is caring about customers except me.
Review from Customer Success Dept
Well for our specific store the owner have decided that at one point they only wanted two people on a shift and for the most part that sticks for nights because they don't want labor getting high which I understand but that's not fixing it because we're not able to orders out on time
What would you most like to see improved at your company?
Everything needs some improvement and restoration
Slowing the pace and treating each guest as if they was the only ones there as we take theur order
more employees on closing shift.