Southwest Airlines – Hire more English speaking agents. Trouble understanding numerous agents. I was told they would hold my husband's res for 24 hours. Did not.

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Hire more English speaking agents. Trouble understanding numerous agents. I was told they would hold my husband's res for 24 hours. Did not.

What do you like best about the leadership team?

They're humble and approachable
Leadership review

What is the best part about your compensation package?

Profit Sharing has been lucrative.
Compensation review

Briefly describe your overall experience at your company

I love my department and the people I work for & with. It's very laid back and can be non-politically correct at times.

What is the best part about your compensation package?

I am compensated well for working at Southwest
Compensation review from Engineering Dept

Briefly describe your overall experience at your company

A place to go and interact with customers as if they were in my own home
Review from Customer Support Dept

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