Southwest Airlines Claimed Company
Southwest Airlines (NYSE: LUV) continues to differentiate itself from other carriers with exemplary Customer Service delivered . read more
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Let the employees do their jobs and stop micro-managing and writing people up for everything.
What do your coworkers need to improve and how could you work together better?
A lot of employees are bitter and numb, just going thru the motions. Unionized employees no longer trust management.
What's going wrong and how can it be improved?
Add more Supervisors, better technology and more support. Give the Supervisor team something back, like sick time or double time.
What does the leadership team need to get better at?
Stop talking and start listening. SWA is brilliant covering up issues and refocusing attention elsewhere. They only ask the questions they want to hear about, but leave out the important stuff.
Why do you feel undervalued and what would make you feel better about your compensation?
Supervisors are abused and typically have 1 day off per week. Many Supervisors work overtime each day too. High turnover and bad moral has been the theme in this work group for years. They took our sick time away and combined in with our vacation time. Pay is not in writing or guaranteed.
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