
They are knowledgeable and interesting to talk to. It makes work communication easy.
Making customers smile. When someone starts with "I don't know if you can help me" and ends with "Wow, that was easy", it makes my day.
I don't like anything about the corporate culture. Profits and margins make a company worse. Staples needs to become more human focussed. We sell solutions, after all.
Being able to support myself and my family while working a single full time job would make me feel valued. I am the front line, and the only face the customer sees. I feel that should make me valuable enough to make a living wage.