5
eNPS Score
Q&A With Starbucks Employees
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How employees describe working at Starbucks
Good, but could be more engaging.
Review from Engineering Dept
Overall good because of my coworkers
Review from Sales Dept
7 years and the company has had many ups and downs. High expectations for low hourly wages. Easy to promote within if you are motivated to do so. Semi-hard labor (physically and mentally taxing at times; always standing/moving/talking; messy). Transfers available all over the U.S.
Review from Sales Dept
I love my job and the people that I work with. I look up to my manager. I just wish I could move up in the company at some point
Review from Operations Dept
The questions were not too difficult.
Review from Sales Dept
What it's like to work at Starbucks
- Starbucks employees generally work 8.2 hrs a day
- Employees at Starbucks report the work pace is extremely fast
- On a typical day, employees at Starbucks have 0 meetings
- 87% of Starbucks employees look forward to interacting with their team every day
- Starbucks employees most often take 0-10 paid vacation and sick days each year
- 56% of Starbucks employees report they are happy with their work life balance
- Starbucks employees typically get valuable feedback on how to improve at work Every Week
- 77% of Starbucks employees call their work environment positive
Q&A With Starbucks Employees
IDX: 25 TOT: 87
How's the work pace at Starbucks?
Extremely fast and busy.
It's really busy. Drive thru is never ending.
Fast
What are the team outings like at Starbucks?
We don't do them.
We haven't had one yet sadly.
Few a far between
What's the best part of your job at Starbucks?
The interaction between customers and fellow employees.
My partners and customers.
1lb of coffee per week and co -workers
How much diversity is there among employees at Starbucks?
a lot of diversity.
Same as rest of Seattle - prodominately caucasion
It is hit and miss. I have worked with people from vastly different social economic statuses, races, religions, genders and sexualities. I live in an area that is predominantly white, but from what I have experienced there isn't a lot of discrimination coming from corporate.
What unique perks and benefits does Starbucks provide?
Health insurance, a 401K program, free college tuition, a Starbucks stock program, adoption fee payments, a match for donations to charitable organizations.
Free coffee beverages at work and free coffee each week
TONS of free coffee, tea and food, spotify premium is cheaper, the 401K and stock options are pretty solid and from what I've heard the insurance policies are good.
How long after an interview at Starbucks does it take to hear back?
A week or two, depending on managers.
10 days
From 1-2 weeks
What is the best advice you could give someone during their first month at Starbucks?
Be friendly and create connections with your team
look for a better job that the people treat you better
Absorb as much info as possible because you’ll find yourself in difficult situations very quick.
How flexible is your work schedule at Starbucks?
I have a pretty consistent schedule.
too flexible
Not flexible
How would you compare interviewing at Starbucks to other places you've interviewed?
Excellent.
It's more professional and knew what to ask and what they were looking for.
Starbucks is my first job so it’s the only interview I’ve ever had
How's the feedback proccess at Starbucks?
Tell the manager.
Not bad. It's good that they want feedback from their partners and bettering the company off of it.
You call corporate. Nobody in the retail stores care about your issues
How do you feel about going to work at Starbucks everyday?
I love it, but when we are under-scheduled it's extremely stressful.
It's a love hate relationship but I love it because of the diversity of the customers that come thru the doors.
It wakes me up early and when I'm off I have all day to do whatever I want and an excuse to go to bed early
What's the company culture like at Starbucks?
Very good except when we are short staffed.
It's amazing. Some partners have difficulty in getting into the habit of the customer service.
It's a lot of fun but working at high volume stores can be stressful
How would you describe your overall experience interviewing at Starbucks?
Great! My interview was fun and my manager asked a lot of questions that led to amazing conversation.
From 1 to 10...it was a 10.
It was good. The manager was friendly and seemed like a cool guy who genuinely cares about his employees
How secure do you feel at your job at Starbucks?
Pretty secure.
Secure
Very secure. Showing up on time and doing what is asked of you is all that it takes to hold on to the position. It is easy to promote if you're willing to work a little harder.
How difficult is it to maintain a social life while in your job at Starbucks?
Not really difficult.
Depends on how good you are at managing your work load
It can be challenging. The position is demanding and physically draining, but its easy to build community at work.
What kind of people does Starbucks like to hire?
Friendly, outgoing and punctual people.
Educated people
What is the dress code at Starbucks?
Baristas are dark/neutral colored tops (usually t-shirt level of coverage, or more) and plain pants. No light-washed denim. Black nonslip shoes.
Depends on the day. No meetings? Casual. Meetings with srs? Business casual. Meetings with suppliers or VPs? Business. Always want to be taken seriously? Business. In a mgr position or higher? Business.
What are the most important soft skills to be successful at Starbucks?
Ability to connect with strangers, communicate with your team (it can get pretty stressful), and general problem-solving.
Memorization is a key part about of working at starbucks. Also you must be able to move and work quickly and efficiently.
How hard is it to get promoted at Starbucks?
Depends on the location and availability of spots. Usually pretty easy if you show initiative and drive to your SM.
Typically when you start as a barista at starbucks, you have to work hard to memorize drinks and everything like that. Once you are efficient at making all the drinks and you are strong on every other position you can ask to be promoted to a shift supervisor. The time it takes to be strong in every position will vary from person to person, but if you work hard enough at doing so, you can get there in a year and a half or less.
What is the daily attire at Starbucks?
jeans and T shirt. we used to get Starbucks shirts but apparently the company isn't profitable and quit giving them to us
Depends on your team. Tech, especially engineers and designs tend to be casual, t shirts and jeans, even shorts in warmer weather. Most other teams dress much more professionally.
What is Starbucks' policy towards pets in the workplace?
animal pets, no. supervisor pet people, yes
No pets are allowed.
What skills do you need to be successful in the Operations department at Starbucks?
hide under desk, ignore people, treat the floor people like slaves, ask your people to do way more, with way less.
Flexibility. Innovation. Influencing. Managing “up”
How are layoffs handled in the Operations department at Starbucks?
layoffs or firings? layoffs, haven't had any. firings, weekly
Severance. Stock benefits. Bonus if you are at year end.
What does the ideal candidate in the Customer Support department look like at Starbucks?
Someone who can work quickly and efficiently with a clear mindset. It can also help to be able to lift a decent amount of weight when you are stocking the fridges with milks, for example I’m able to take 6-7 milks out of the back fridge all at once and move them into the fridges for the bar.
friendly, outgoing, ability handle conflict with customer-focus
What's the work from home policy like at Starbucks?
it is highly discouraged
There is not really a policy in place and therefore it is up to individual leaders to decide on case by case.
Curious about what work's like at Starbucks?
Anonymously Ask Starbucks Employees Any Question
Should I work at Starbucks?
41% of Starbucks employees would encourage their friends to become coworkers, whereas 23% are neutral and 36% would not recommend working at Starbucks to their friends.
| 41% | Promoters |
|---|---|
| 23% | Passive |
| 36% | Detractors |
