symplr Marketing Department Employee Reviews
Briefly describe your overall experience at your company
Overall positive experience here and believe we are headed in the right direction.
Review from Marketing Dept
Great culture, solid leadership, an amazing vision for the future. I love working at symplr.
Review from Marketing Dept
What do you like best about the leadership team?
They at least will answer every question asked of them.
Review from Marketing Dept
Transparency (when they can); they are fully vested in the vision of symplr's trajectory as a platform company; they take time to acknowledge individual contributor contributions; they encourage us to take responsibility for our career growth and provide tools to do so
Review from Marketing Dept
Willing to answer the difficult questions.
Review from Marketing Dept
Very open about business growth goals and they communicate at least monthly to the company as a whole. Supportive (at least verbally) of fostering employee career growth and inclusion/diversity.
Review from Marketing Dept
Transparent, trusting, honest, clear. Incredibly hard working.
Review from Marketing Dept
What does the leadership team need to get better at?
Appreciating the individual contributor and their thoughts
Review from Marketing Dept
Retain good people. Set realistic goals. Realize sales won't hit numbers when there are significant shifts in the org every few weeks.
Review from Marketing Dept
Coaching your managers. Hearing, "That makes me look terrible," isn't leadership. Instilling fear in employees makes logging on to work each day terrible.
Review from Marketing Dept
Prioritize people over profits. Ensure your leaders are supportive of their teams.
Review from Marketing Dept
What is the best part about your compensation package?
Salary is competitive to market standards.
Review from Marketing Dept
We have options to choose from and extras for special circumstances that truly come in handy!
Review from Marketing Dept
Permissive PTO is the one benefit that keeps me from leaving
Review from Marketing Dept
Very fair salary with regard to industry benchmarks.
Review from Marketing Dept
Lots of options to pick from based on your needs. Big emphasis on employee wellness initiatives (which is very needed right now after our teams were streamlined severely recently).
Review from Marketing Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I believe my total compensation is lower than market value.
Review from Marketing Dept
Consistency across the business in compensation structure.
Review from Marketing Dept
Scope creep in my role without compensation increase; job title change (higher position) without compensation increase; wage increases frozen (but for good financial reasons); no chance for upward mobility unless immediate manager (who is amazing and I would hate to lose from the team) leaves.
Review from Marketing Dept
Better pay would certainly go a long way in making me feel valued. Right now, I know I am making the same amount as someone more junior than me who has been at the company for less than a year. They ought to consider salaries of existing employees and ensure they fit the current market.
Review from Marketing Dept
Bonus pay should be a part of total compensation.
Review from Marketing Dept
What are some of the best things about your team?
The team supports one another generally, but there could be better cross-functional alignment and collaboration.
Review from Marketing Dept
High skill level; they speak up when they notice things we can do better (and listen when I do the same); they are fully invested in providing great deliverables for customers; everyone is a really hard worker, even through the tough times when some might drop out and quietly quit
Review from Marketing Dept
Everyone is willing to jump in and get things done, and they focus on what is moving the business forward.
Review from Marketing Dept
Knowledgeable and intelligent, problems solvers and hard workers. My manager especially always tries to remain positive, even when we all know things are really tough right now (internally and the economy at large).
Review from Marketing Dept
symplr has the BEST people -- smart, hardworking, fun, kind.
Review from Marketing Dept
What do your coworkers need to improve and how could you work together better?
A lot of regrettable attrition lately, so our team is very slim now, adds stress. Additionally, some of the remaining employees and mid-level managers present themselves as 'the authority' on almost everything, reducing healthy collaboration. Internal SOP lacks detail. QCs checking work don't agree.
Review from Marketing Dept
What is most positive about the culture and environment at your company?
We celebrate our team wins - big and small and genuinely care for each other.
Review from Marketing Dept
Great employee resource groups that provide places to connect across the business; fun virtual company events and opportunities to volunteer in the community!
Review from Marketing Dept
Team members are there to support you and pick you up. We celebrate the wins together.
Review from Marketing Dept
There is an emphasis on 'we need you' and be '100 percent human'; we can do this! We generally get praise for working hard.
Review from Marketing Dept
symplr does remote work better than anyone!
Review from Marketing Dept
What needs to change to make the company culture better?
Getting people who check others' work to agree & making sure all 'rules' are documented + followed. Reduce differences in SOP & leadership approaches across similar teams. Have actual career growth paths; currently nowhere to move unless my manager leaves. Few leaders want to mentor me for new roles
Review from Marketing Dept
I wish I could say. Basically nothing seems great here right now. Management doesn't seem to care about the employees very much... or at least not in a meaningful way. Only in a superficial way. It's pretty competitive in a negative way. There's a lack of teamwork.
Review from Marketing Dept
It probably depends on the team, but I'd say managers need better leadership training, or they need to be vetted better before hiring.
Review from Marketing Dept
What did you like most about the interview process?
It's been a while, but I did really enjoy having a culture fit interview.
Review from Marketing Dept
My interview was 16 years ago but I remember it as being an intense 2-day process in which I learned more about myself and found that I have a tenacity to not quit.
Review from Marketing Dept
It seemed to move quickly from application submission to recall for interview, to second interview and finally to hire. Well-oiled machine!
Review from Marketing Dept
I liked getting to meet people from different departments to understand their challenges and how I could help.
Review from Marketing Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
That my work ties to larger goals, and that I can see the outcomes fairly soon.
Review from Marketing Dept
I know that my work affects helps customers improve their outcomes and bottom lines. At a high level, it feels good to improve patient safety and healthcare outcomes too!
Review from Marketing Dept
Knowing that I have an impact on the business.
Review from Marketing Dept
Producing high quality deliverables that fulfil our customers' needs. I suppose I also get a little buzz out of being able to cut the turnaround time on assignments (i.e., beating my personal best while maintaining high quality).
Review from Marketing Dept
My colleagues are great to work with. I love working from home.
Review from Marketing Dept
What's going wrong and how can it be improved?
I wish I could pinpoint exactly what's going on, but... I can't. I'd say its a combo of ill equipped managers, lack of accountability for their behavior, and extremely challenging goals that raise stress levels.
Review from Marketing Dept
What do you like best about your company?
I enjoy working with others who have as high standards and work ethic as I do. Everyone has been very welcoming and helpful from day one.
Review from Marketing Dept
What would you most like to see improved at your company?
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