T-Mobile KPIs and OKRs are most clear in the Engineering department and Sales department, whilst employees in HR and Customer Support departments think their goals least clear. Out of 89 T-Mobile employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 65 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at T-Mobile is responsible for ensuring his subordinates accomplish objectives using key performance indicators. T-Mobile employees shared they generally receive helpful feedback every week or once a month, while 62% of T-Mobile employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.