TTEC Claimed Company
TTEC delivers humanity to business. We design, implement, and deliver transformative customer experiences. For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. read more
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Empathy. There are many issues happening within the operations teams and the leadership team is not focusing on improving the work environment or building strong teams
What needs to change to make the company culture better?
A talent retention program. The company needs to focus on the people that's already part of the team and not only in getting new hires. And audit all supervisors and managers periodically to avoid conflicts inside the teams
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