eNPS at Upgrade | Comparably
Upgrade Claimed Company
Upgrade is an online lending company that offers affordable credit products and free credit education tools. Upgrade was founded in 2017 and its current CEO is Renaud Laplanche. Since its inception 5 years ago, Upgrade has grown to more than 1400 team members. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
124
TOTAL
RATINGS
2249

eNPS at Upgrade

Upgrade's Employee Net Promoter Score (eNPS) is 84, as rated by 110 employees. Employee Net Promoter Score tracks Upgrade employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Upgrade to a friend? Today, 89% of Upgrade employees would encourage their friends to become coworkers, whereas 6% are neutral and 5% would not recommend working at Upgrade to their friends.

Last updated months ago.

Where This Score Ranks Upgrade's eNPS

  • TOP
    5%

    In the Top 5% of 2039 Similar Sized Companies on Comparably

  • TOP
    5%

    In the Top 5% of 792 Nearby Companies in San Francisco

  • 1st

    1st place versus 2 competitors rated on Comparably

85
Jul
86
Aug
84
Mar
83
Aug
83
Sep
84
Jan
  • Promoters
  • Passives
  • Detractors
Who Ranks Upgrade's eNPS the Highest?
Department - Product 100/100
Department - Marketing 100/100
Department - Operations 100/100
Who Ranks Upgrade's eNPS the Lowest?
Department - Design 34/100
Department - IT 80/100
Ethnicity - Asian or Pacific Islander 82/100

Upgrade eNPS At a Glance

Upgrade employees are more likely to recommend Upgrade as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Product department and the Marketing department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Upgrade to a friend?” Based on 110 ratings, Upgrade ranks 1st place versus its 2 competitors and is right above IndiaLends.

Compared to other companies in San Francisco, Upgrade falls into the Top 5% of 792 companies. The last rating was provided months ago.

Upgrade's eNPS Trendline

  • Upgrade85
  • Other Companies in San Francisco
  • Similar Size on Comparably

Upgrade's eNPS Rank Against Similar Sized Companies on Comparably

TOP
5%

Upgrade ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for eNPS Score.

  1. 18th
    DE-DE
    85
  2. 20th
    Redfin
    84
  3. Upgrade
    84
  4. Globant
    83
  5. Gordon Food Service
    83
  6. Unum Group
    83

Upgrade's eNPS Rank Against Other Companies Nearby

TOP
5%

Upgrade ranks in the Top 5% of other companies in San Francisco for eNPS Score.

  1. Optimizely
    85
  2. Y Ventures
    84
  3. AppZen
    84
  4. Upgrade
    84
  5. Globant
    83
  6. Dividend Solar
    83
  7. wikiHow
    83

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