D-
52/100
Xerox Corporation Claimed Company
American global corporation that sells print and digital document solutions, services and document technology products in more than 160 countries read more
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Xerox Corporation Outlook Employee Reviews
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Positive
Constructive
What makes you most happy at work?
The people I work with.
When I see the result/outcome of my effort/work
The company is bringing in top talent and raising the bar. Helping people.
Review from HR Dept
Flexibility and recognition and open communication
Working with my coworkers to get stuff done.
A day without getting an angry call from a customer because of something my manager said to them.
Working from home where I am comfortable and don't have to face that long drive i used to have every work day.
I enjoy the work I do, not where I work.
Review from HR Dept
Doing work that is meaningful to me and helping others do the same.
Review from HR Dept
Making a comfortable living makes me happy for work each day.
Review from Customer Support Dept
working from home pay check
Review from IT Dept
Fast-paced and exciting work everyday!
Review from HR Dept
I love the challenge of my job
Review from Customer Support Dept
Getting to talk with coworkers, and when I do my job well.
Review from Customer Support Dept
I'm expected to do my job in a timely order and i enjoy what i do everyday at work.
Review from Operations Dept
The interactions and my client base
I like the mix of different activities I have to work on. Everyday is a little different
Review from Customer Support Dept
Fixing the machines and customers
Review from Customer Support Dept
I strive to improve my work each day and learn as much as possible
Review from Customer Support Dept
My consumers and clients. Seeing how happy they are to see me.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Hite real human beings in management
Customers are lied to and treated horribly
Management is out of touch
Again Management needs to change
Its damaged beyond control, all the experienced have already moved on.
Start putting money into more projects, diversify products offerings, and fire the executive staff.
Bring back 401K, xerox needs to let XBS perform and drive business as we have successfully and the reason we were acquired.
Review from Sales Dept
Reduce executive compensation and use that capital to invest in personnel development, hiring and modernization of workflows and processes.
Every contact by customers on every level has been shipped overseas
Xerox need to look after there employees pay the right wages and stop thinking of them as a recourse
Management does not appear to care.
Review from IT Dept
Poor customer support, they need to stop outsourcing. If it is outsourced, make sure those answering the phones are understandable to those making phone calls
They are getting rid of tenured technicians that have formed relationships with the customers
Management in CCCI prefers certain staff , she does things behind others backs . She will ask for advice but will not follow them and makes bad choices. Hard workers have left because of her and she really made some bad choices
Review from Operations Dept
Offshore billing and offshore service dispatch are a huge step back for Xerox, there is no accountability and their are huge disconnects with these services now
Review from Sales Dept
Temp employees live in fear, and they seldom advocate for their rights. Due to the culture they do their work and continue the process the next day. The temp employees at Xerox are trapped and they can't change anything because the higher ups don't care
The company needs a new direction
Review from Engineering Dept
The shark has jumped the track.
Review from Customer Support Dept
The company overall views us as numbers
Review from IT Dept
There's no incentive to better the company. When you do work hard, all you get is a "good job" to keep up the good work. We're looking to help increase your salary - but none of that ever happens.
Review from Operations Dept
What do you like best about your company?
Everyone thinks they know what we do.
Review from Customer Support Dept
Everyone is professional
Review from Customer Support Dept
What would you most like to see improved at your company?
It would be wonderful for management to be honest and transparent.
Review from Operations Dept
Compensation and retention efforts to improve morale.
Review from Customer Support Dept
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