Xerox Corporation Employee Reviews
Out of 573 Xerox Corporation employee reviews, 46% were positive. The remaining 54% were constructive reviews with the goal of helping Xerox Corporation improve their work culture. The HR team, with 68% positive reviews, reports the best experience at Xerox Corporation compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 71% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Transparency, and push decisions down to the employees that know what they are doing.
Be more supportive of your employees.
Review from Customer Support Dept
Skills. In everything! Including social skills.
Communication, goals, vision, future plan
They are invaluable if getting better at anything, just look at the financial results.
Why do you feel undervalued and what would make you feel better about your compensation?
A cost of living raise would be nice, no raises for years at a time is very demoralizing and we have to basically cut our budgets at home to survive working at xerox.
Better health benefits and pension plan would be nice
Review from Engineering Dept
A raise once in a while, decent benefits, anything other than heating "be happy you have a job".
cost of living increase, 401k match, some decent benefits
Not at benchmark for years of performance and responsibility
What do your coworkers need to improve and how could you work together better?
There is no teamwork between my coworkers.
Review from Customer Support Dept
The few that are left are the slackers and toxic complainers, or newly offshore employees that don't know the business, processes, systems, or how to speak English
Some need to just leave
Leave to find better pastures
i work alone, so this doesn't apply to me
What needs to change to make the company culture better?
Remove policies that have a negative impact
Communication…. We have no idea when supplies or product is arriving. Our company has been torn apart and working with HCL is the absolute wors
Review from Sales Dept
Complete overhaul of senior management
upper management needs to change
Its seriously too late for that... The damage is done and irreparable.
What would you improve about your company's interview process?
Have somebody who knows something about the job do the interviews.
Review from Customer Support Dept
Avoid unqualified people and more
Use real life situations using hands on interaction.
Get interviewers that have a clue
Not allowing Mangement to do it. She always picks the wrong people
What's going wrong and how can it be improved?
Inept upper management. Bad decision making.
Hite real human beings in management
Customers are lied to and treated horribly
Management is out of touch
Again Management needs to change
What would you most like to see improved at your company?
It would be wonderful for management to be honest and transparent.
Review from Operations Dept
Compensation and retention efforts to improve morale.
Review from Customer Support Dept