Zenith American Solutions Claimed Company
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
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I've been here for a little over 7 years. I know the work I do is important and I take pride in everything I do for my clients and for the people I work with. Zenith truly cares about their employees. There was a lot to learn and that hasn't changed in 7 years! I wouldn't want it to change.
Briefly describe your overall experience at your company
Baptism by fire, however it's a company I love and clients I hold in high regard.
What is the best part about your compensation package?
I like the HSA card
What do you like best about the leadership team?
I like that when I can get ahold of them, they truly listen and provide excellent feedback
What is most positive about the culture and environment at your company?
This company has heart. They are very passionate at what they do. i appreciate the integrity I see daily by others.
What do you like best about the leadership team?
I appreciate when leaders share clear goals for the company. I like working with leadership that provides strong follow through. I like the fact that we have so many leaders with decades of experience.
What are some of the best things about your team?
They are responsive, open to dialogue, keep me in the loop when things go sideways. The replies I get back are thorough and accurate. They do not mind me asking questions, as I tend to do.
What is most positive about the culture and environment at your company?
Zenith is a respected company and I am proud to work for them. I appreciate the flexibility they offer in working remote. When the rubber meets the road, I feel supported by my peers and leaders.
What are some of the best things about your team?
I can rely on my team 24/7 for whatever I need. They go out of their way to be helpful. They ask thoughtful and probative questions. They like to learn new process, platforms etc. They have integrity and know what it means to provide truly expert customer service.
What makes you most happy at work?
I like to engage with people. I like to assist my clients. It is important to me that my clients are more than satisfied with the work we do for them. I like that this company has been around for 80 years - that says something. I am proud to say I work here.
What makes you most happy at work?
Making sure my clients are taken care of. One on one member calls because I get to help them with complex issues that are disruptive to their lives. I love managing board meetings, my clients are terrific to work with. They rely on me and that means a lot because I pride myself on trust
Why do you feel undervalued and what would make you feel better about your compensation?
I was promised something by the company, that if I could make the impossible happen with a client, I could expect XYZ. I delivered and the outcome I was promised never came. My admin who works remote was denied an internet stipend because she does not live in King County, rather one county over.
Other Employee Reviews for Zenith American Solutions
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