Zenith American Solutions Claimed Company
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
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Company has always been good to me. Have a lot of freedom and once I started asking, was given promotions and raises. Hate having clients and customers be disappointed in work we do and hate feeling like I don't have avenues to fix it or make it better.
What are some of the best things about your team?
Work almost universally with strong staff who care about their jobs and clients and members.
What makes you most happy at work?
Delivering good results to clients. Solving problems. Feeling like i have supported staff and done a good job.
What is most positive about the culture and environment at your company?
Staff cares and wants to see improvements in what is delivered to various clients. People have not given up that things might get better.
What is the best part about your compensation package?
Compared to staff I work with, I am paid fairly for my work. I have a lot of flexibility in my hours and what I do, which i greatly appreciate and separates this job from others.
What does the leadership team need to get better at?
Clearer focus on member services and responding to Trust issues brought up. More resources devoted to things like online reporting and source systems used by business. Don't underserve the largest, most profitable clients. Clearer vision on goals of company and a per group budget, not just global.
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