Zenith American Solutions Claimed Company
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
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I have worked with this company since 2000 and have seen many changes over the years. This company has helped me grow as employee and successfully raise my kids. The staff and I are family now.
Briefly describe your overall experience at your company
It started with a family based company and some of that feels as though based on ROI vs the people.
Briefly describe your overall experience at your company
Overall it is positive. I wish we were more proactive vs reactive and take time rolling out new initiatives to ensure product and work flow quality is at peek performance. I also think ELT could use more input from floor. They are a valuable untapped resource.
What are some of the best things about your team?
The collaboration for problem solving and execution.
What is most positive about the culture and environment at your company?
The success of our team working together.
What makes you most happy at work?
Client feedback of excellent service and knowledge.
What is the best part about your compensation package?
Company retirement match for the 401K
What makes you most happy at work?
When things work as planned and proactive action is taken.
What do you like best about the leadership team?
The expansion of discussions amungst all the levels of the company.
Why do you feel undervalued and what would make you feel better about your compensation?
Just need our voices lifted up and have a response on actikns.
What are some of the best things about your team?
The active communication, collaboration and engagement with projects or day to day workflows.
What are some of the best things about your team?
Our office works as a team to communicate openly and discuss execution of projects and client expectations.
What makes you most happy at work?
Being a cheerleader for our internal teams and providing peace of mind for our clients. Being a trusted resource is rewarding.
What does the leadership team need to get better at?
Communication to staff as a whole on what is coming down the road and execution on implementations of programs and work flows.
What is the best part about your compensation package?
Currently the pay. The benefits have been cut over the years and it is hard to retain good employees without a solid benefit package.
What is most positive about the culture and environment at your company?
I cannot speak to the environment as a whole. In my small office, we build lasting relationships to work together to provide excellent service to the membership and clients.
What is most positive about the culture and environment at your company?
The networks and internal teams built, we lean on. It is hard to engage with those who do not respond so you seek those who are willing to ride the bus with you.
Other Employee Reviews for Zenith American Solutions
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