Zenith American Solutions Claimed Company
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
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Our company used to be so employee friendly which intern made us customer driven. I loved were I worked .Our members were our number one priority. I just don't feel that way anymore. There is so much pressure on all of us to just go go go so I feel that the quality of our service has gone down hill
Posted 14 days ago
What are some of the best things about your team?
Our ability to communicate and our ability to adapt
What is most positive about the culture and environment at your company?
The morality committee works very hard to keep us motivated and tries to give us each little incentives
Why do you feel undervalued and what would make you feel better about your compensation?
Our current health care costs went up quite a bit, but the coverage went down. In fact it tripled, but my annual raise was not enough to cover the cost,
What's going wrong and how can it be improved?
As a supervisor I feel that there is so much daily work to be done regularly that I can't do any managerial work that I should be able to do. Also, there are several issues on a regular basis with our system software that many days makes our jobs difficult to complete timely
What does the leadership team need to get better at?
The members of our group that are exempt have a health care program that is subpar. They need to do better, For those of us who have been at the company for a while are not seeing any incentives to keep going especially with the amount of work that we are expected to do every day.
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