Zenith American Solutions Claimed Company
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
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I've been here for 13 years but only since Sept '25 have I felt it being transformed into a positive workplace.
Posted 24 days ago
What are some of the best things about your team?
We work together and answer questions for one another.
What do you like best about the leadership team?
My supervisor seeks my input and is not dismissive like the previous one was.
What makes you most happy at work?
Being a mentor to newer agents and showing them how things are done with this company.
What is most positive about the culture and environment at your company?
That my current supervisor sees our strengths and has us build on them so that we can advance professionally.
Why do you feel undervalued and what would make you feel better about your compensation?
I have become a Lead entrusted with more responsibilities than I was being a Customer Service Rep. Thus, I feel my pay should reflect that.
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