Zenith American Solutions Claimed Company
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
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Work was busy but enjoyable in early years. People interacted with each other. Now it seems more about stats and conforming to some box than servicing the client.
Posted a day ago
What are some of the best things about your team?
If my supervisor is not available I can reach out to other team members who will try to assist.
What do you like best about the leadership team?
My direct supervisors lays it out - no apologies - just this is the way it is. Gives freedom to get things done as we see fit.
What's going wrong and how can it be improved?
Too much work and not enough people to do it. No time to give counseling or consequences for poor work. Also can't afford to lose staff - even bad.
What is most positive about the culture and environment at your company?
The office staff. Office has run like a team/family for a while. No one minds chipping in if everyone is chipping in. We will all get through this together is our mantra (teamwork makes the dream work)
Why do you feel undervalued and what would make you feel better about your compensation?
What perks? Changes are made without any consideration to how it affects the people who actually do the work and interact with the clients. Company built on individual service has now become robotic with "everything should be the same". Guidelines are good but too much structure is suffocating.
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