Sunrun – Getting to work from home. | Comparably

Sunrun – Getting to work from home.

Sunrun Angeforderte Firma
At Sunrun we believe the ultimate way to fuel life is through the cleanest energy on earth. Weiterlesen
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MITARBEITER
TEILNEHMER
1704
GESAMT
BEWERTUNGEN
48383

Getting to work from home.

Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?

Training is inconsistent which causes some co-workers to burden others with their unfinished work or inability to handle customer situations.

Was braucht das Führungsteam, um besser zu werden?

The time off system punishes people for being sick. There should be sick leave separate from PTO so that you are not forced to use it when sick. Also, unpaid time should be allowed without additional punishment. Being unpaid is already a punishment. Occurrences on top are just extra harsh.

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

Any uptraining should come with a pay increase. If I am being expected to handle harder and more involved issues, I should be paid more than when I did not know how to do that. Moving from/training in Billing to Advanced to Battery to Ford should all come with a pay increase.

Was läuft falsch und wie kann es verbessert werden?

Customer expectations are not being properly set and managed from day 1 with the sales team. The lack of accountability in the sales team means that Customer Care takes the brunt of all of their lies or "rose colored glasses" presentations of how solar works. They set CC up for failure SO OFTEN.

Other Employee Reviews for Sunrun

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