Sunrun Operations Manager Employee Reviews
Briefly describe your overall experience at your company
Declining, Vivint is taking over, been downhill since the merger.
Review from Operations Dept
Best solar company I have ever worked for and with, I am extremely happy with Sunrun!
Review from Operations Dept
What do you like best about the leadership team?
Sunrun leadership is always working to promote from within and train our employees so they can make the best of their experience working for Sunrun.
Review from Operations Dept
What does the leadership team need to get better at?
Communication, we typically find out weeks after go live dates on items. Stick to company new slogan "do things right the first time every time" I never heard this once mentioned after first meeting introducing this. I was excited for this, but they never delivered.
Review from Operations Dept
Telling us goals of changes, results of previous changes, why we are changing. Seems like we make change because executives want to make their "impact" on business. They have no insight on how it affects ground troops. Stop promoting sales leaders into Ops positions
Review from Operations Dept
more people focused and less on metrics
Review from Operations Dept
What is the best part about your compensation package?
Affordable health insurance for my family!
Review from Operations Dept
lots of OT if you want it
Review from Operations Dept
company matching is great and stock option plan
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
A consistent paycheck, there is no direct result of performance to pay, it solely rests on what market you are lucky or cursed enough to work in depends how much Sunrun will pay you. Comp plan good in theory under constant growth but we are not growing, only closing branches left and right.
Review from Operations Dept
I just hit my 5 year Anniversary at Sunrun, it was not acknowledged or celebrated by anyone. Also pay me fair market value to where I live.
Review from Operations Dept
What are some of the best things about your team?
I can never tell what country they are currently in.
Review from Operations Dept
My team is full of fun loving team members that make getting through a work day enjoyable.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
more unity, communication with other departments, clear expectations that do not constantly change
Review from Operations Dept
NA no answer to this question
Review from Operations Dept
What is most positive about the culture and environment at your company?
They allow work/life balance here
Review from Operations Dept
Everyone I have worked with is extremely supportive and helpful, it is a true team environment.
Review from Operations Dept
What needs to change to make the company culture better?
STOP promoting sales leaders in Ops positions. We need Ops leaders not Sales leaders. Operations people do not mesh to the jock culture that sales leaders are pushing onto team that might work with a sales team. We are not salespeople, we are operations. We are motivated by stability not fancy.
Review from Operations Dept
slower paced, less focused on numbers
Review from Operations Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Recognition for all of my hard work and dedication
Review from Operations Dept
What's going wrong and how can it be improved?
stop wasting money on the league, we don't want clothes and swag, justa normal paycheck to pay the bills. The comp plan is severely flawed/you get paid solely on what market you work in, not how good you are.
Review from Operations Dept
No accountability for other departments at Sunrun, many departments are weeks past SLA of completing task while no ones cares. Stop promoting sales people into Ops leader positions. Stop turning Sunrun into Vivint, Sunrun was successful and every leader from Sunrun has been driven out and replaced
Review from Operations Dept
solar lease may not be the way of the future, sales dominates importance in so many areas
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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