
Employees' willingness to always go above and beyond for customers, especially those who are elderly or in need, despite the fact that they themselves do not experience the same treatment (ie: empathy, consideration) from their employers.
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When I'm treated like the educated, intelligent, hardworking adult I've proven myself to be over the course of 3 yrs...permitted to take initiative & correct issues, implement small but helpful changes (changes to workflows, etc) instead of being constantly chastised & micromanaged like I'm 5yrs old
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