Advance Auto Parts Employee Reviews
Out of 670 Advance Auto Parts employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Advance Auto Parts improve their work culture. The Product team, with 71% positive reviews, reports the best experience at Advance Auto Parts compared to all other departments at the company. The Operations team offered the most constructive feedback, with 53% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Never get any raises, almost 10 yrs now. 1.40 is all I've gotten
Posted 10 days ago
Review from Sales Dept · Posted a month ago
What do you like best about the leadership team?
My general manager was a great guy honestly but most managers in the company and above are awful. They are completely disconnected from the customer and the company doesn't care about the customers needs and encourages sales behaviors that often result in customers being cheated or abused.
Posted 5 days ago
to be honest there is only the one in my store, although I have just been offered the RPP position. until that time occurs we have a total of one and he is pretty awesome to work for., he is fair, but firm and by the books,
Posted 9 days ago
They are great, needs work on the credit department
Review from Sales Dept · Posted a month ago
if i have problems they are take care of ion a timly manner
Hardly ever see them at the store.
What does the leadership team need to get better at?
Be more human relation than by the book .
Posted 10 days ago
Understanding what we actually contribute As employees
Posted 10 days ago
making sure managers do their jobs fairly and properly without favortism
Posted 25 days ago
Go somewhere that pays their employees properly.
Beats me out of my expertise.
What is the best part about your compensation package?
I am a CPP and love the bonus I get wish it would reflect more percentages of sales
Review from Sales Dept · Posted a month ago
NOt competitive with todays market
I am part time l have none.
I get paid well for a job i enjoy
Unlimited vacation policy is good
Why do you feel undervalued and what would make you feel better about your compensation?
To put it into perspective. I make 30 dollars a hour now doing Door Dash. Getting paid weekly. Making my own schedule. Working less hours and making higher wages. They rely on your ignorance of a better job to keep you there. They will fight you over a dollar raise tooth and nail.
Posted 5 days ago
10 yrs I've been here and I have only gotten 1.40 in raises here
Posted 10 days ago
best salesperson treated worst. probably because I'm not an ignorant scumbag like the manager adam brown.
Posted 25 days ago
Obviously better compensation, use your brain.
I am part time and have none.
What are some of the best things about your team?
We work together well and become friends outside of work
Posted 10 days ago
I love my team minus the assistant manager.
Review from Sales Dept · Posted a month ago
Pathetic exec show and tell. Theyre puppets.
try to learn company parts sales
Good people try to make a living but always looking for another job better pay better treatment from upper management
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
My co workers were a bunch of uneducated unmotivated sad people. This is the kind of desperation advance auto attracts because you really have to think you have no better options to be complacent and work there. They should all leave the company until wages get better. Sorry thats facts.
Posted 5 days ago
teamwork. better hearts. sense of decency everyone doing their fair share
Posted 25 days ago
Learn a little about the cars and parts that you are selling.
Be honest with each other.
More group meetings. I have been working for a year without one signal meeting.
What is most positive about the culture and environment at your company?
I love my customers and my team. I try to go above and beyond to find the parts needed.
Review from Sales Dept · Posted a month ago
Good workers who care aboutvwach other
I spent my time on the road away from the childish staff.
Lower level employees doing the best thy can!
Review from Sales Dept
My boss always supporting me and lets me vent when things aren't going my way
What needs to change to make the company culture better?
Stop treating the customers like cash cows with no brains. Emphasize building relationships with customers. Focusing on long term goals of customer retention outside of gimmick points etc. Raise wages to motive employees to go above and beyond instead of minimum. Change anti customer policies.
Posted 5 days ago
Always hearing how great the companies doing but being told the stores suck
Review from Sales Dept
New manager, a whole new commercial manager
Review from Operations Dept
Don't hand out titles to employees without a decent raise.
Pay, benefits, and the employee/red solo disposable cup mentality.
What did you like most about the interview process?
À friendly intelligent comfortable conversation
Very comfortable and easy to communicate my ambitions.
They know what to say to make you feel good and want to go to work but after about two weeks I find out that it was all a lie
Review from Sales Dept
Adaptable to my required schedule!
Review from Sales Dept
Easy going, fair, straight to the point
What would you improve about your company's interview process?
More motivational, more positive atmosphere
Review from Operations Dept
Stop lying to get employees thru the door.
Be truthful about a job description
Hire someone with car experience
Nothing like this is going to be the best
What makes you most happy at work?
Knowing that I am giving my customers the correct parts to keep them going and safe.
Review from Sales Dept · Posted a month ago
Lots of deliveries and being out of the store environment!
Review from Sales Dept
I enjoy what i do and enjoy the people i work with
Great Co workers, strong leadership
Interacting with the people I've spent years forging relationships with.
What's going wrong and how can it be improved?
The internet is offering better pricing and availability. Most employees aren't educated or trained enough to provide proper service. Most employees don't even know how to look up a car properly and don't read any special details of model specific parts. Too much to even state in 300 words honestly.
Posted 5 days ago
Treat your employees better and you will see a difference
Posted 10 days ago
more focus on managers doing their jobs correctly. brake pad in front of the store!
Posted 25 days ago
The culture is awful. No tolerance for diversity of thought
By being accountable for ones actions.
What do you like best about your company?
Ability to stack Speed Perks.
Meeting new people
Review from Sales Dept
What would you most like to see improved at your company?
Pay. And assistance in staffing. Flyers don't do it. And let us roll over vacation hours, since a majority of employees can't take them, due to lack of coverage.
Pay rate
Review from Sales Dept