
Lose the arrogance and listen to your subordinates
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Use a skills base questioning system.
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Take care of your employees and they will take care of the company!!
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The corporate level teams don't listen to advice or ideas for change from their store teams
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The company is going in the wrong direction, they need to listen to those in the field interacting with the customers.
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They are a team that I built to win and we are. Even though our corporate level teams are cutting our hours and resources.
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