Spectrum Empresa Reclamada
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. leer más
not very pleasant and often very stressful
¿Qué necesita mejorar el equipo directivo?
Better compensate their employees, managers should stop micro-managing employees causing undue stress.
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¿Qué va mal y cómo puede mejorarse?
thee quality of service and accountability of technicians. phone service reps are the ones who have to tolerate the abusive complaints
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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
Improve their efficiency stop complaining about poor management. We could work better if the environment was improved. there's lack of space for employees to work.
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¿Qué debe cambiar para mejorar la cultura de la empresa?
Management can stop making employees feel they they are not on their side when customers are extremely aggressive and the service rep has to tolerate the abuse.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
When the company bought Time Warner Cable our pension benefits were eliminated.Medical coverage was changed with a large increase in deductible. there were massive layoffs. since employees are now doing double work they're salary should be increased to reflect the extra responsibilities.
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