Spectrum – Unobtainable metrics. Unfair bonus structure. They use the term teamwork but put us all against each other. The logical way to resolve an issue is ignored and replaced with a so many workarounds it takes more time and money to complete a repair the wrong way than it would to just do it right. | Comparably

Spectrum – Unobtainable metrics. Unfair bonus structure. They use the term teamwork but put us all against each other. The logical way to resolve an issue is ignored and replaced with a so many workarounds it takes more time and money to complete a repair the wrong way than it would to just do it right.

Spectrum Empresa Reclamada
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. leer más
Esta empresa acepta comentarios de empleados verificados
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16581

Unobtainable metrics. Unfair bonus structure. They use the term teamwork but put us all against each other. The logical way to resolve an issue is ignored and replaced with a so many workarounds it takes more time and money to complete a repair the wrong way than it would to just do it right.

¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

A reworked bonus structure that's equally obtainable for everyone. Wage increase opportunities beyond the current tech progression system. Entry level wage has increased $7/hr in the last 3 years and existing employees saw no wage adjustment with this.

Revisión
¿Qué va mal y cómo puede mejorarse?

They focus too heavily on what's good for the shareholders and not what's good for the functionality of the network and services provided. High end management makes 7 figure bonuses when the front line employees get crumbs. Industry as a whole is underpaid.

Revisión
¿Qué fue lo que más te gustó del proceso de entrevista?

It's been too long I don't remember what it's like. But now they're just hiring anybody and not properly training the new hires to know what they're doing which in turn makes more work for everyone else and is computer productive at the end of the day.

Revisión
¿Qué debe cambiar para mejorar la cultura de la empresa?

Get rid of techs and managers that don't understand their job or don't care anymore. Compensate appropriately. Give employees the reigns on fixing things the right way. Stop slowing us down with jumping through hppps to get everything done and complicating every process along the way of repairs.

Revisión
¿Qué necesita mejorar el equipo directivo?

Listening to employees when we tell them what the correct process should be instead of implementing failing ideas every 6 months and trying things that didn't work 5 years ago and still won't work now. They complain when we want to fix things the right way instead of their way.

Revisión

Other Employee Reviews for Spectrum

¿Qué va mal y cómo puede mejorarse?

Terrible commute, and terrible corporate policies make work terrible.

Revisión de Sentimiento del Departamento de Ingienería · Publicado hace 10 años
¿Qué es lo que más te gusta de tu equipo directivo?

Appreciation of the value of our sales

Revisión de Liderazgo/Directiva del Departamento de Mercadotecnia · Publicado hace 10 años
¿Qué te gustaría ver mejorar en tu empresa?

The core culture.

Revisión de Sentimiento · Publicado hace 9 años
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