understaffed with case managers no advancement for those positions sales reps lying to make commision and customer care dealing with the aftermath so overall its pretty hurtful to work here sometimes but i do believe in the power of the sun and want to make the world better for my kids
¿Qué son algunas de las mejores cosas de tu equipo?
My team specifically is always willing to help.
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¿Qué es lo que más te gusta de tu equipo directivo?
I like that they listen even if there's nothing they can do when bringing a problem to them.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The people have a understanding of why we want and need solar so its great to have people feel the same way
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
I think more training and understanding for the problems that Customer care advocates and advanced trained agents have to deal with we should be compensated more also the QA needs a better understanding of what we deal with for them to judge us on our score a lot better
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¿Qué va mal y cómo puede mejorarse?
Whats going wrong is Sales Reps are lying to customers and not fully explaining how trhings work and then custoemr care is expected to clarify and resolve situations that shouldn't be there in the first place i don't get paid enough to get called stupid dumb or cursed at for someone else's mistake
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Other Employee Reviews for Sunrun
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