So much potential, but way too much beauacracy. We also need to STOP promoting salespeople into technical roles. You cannot oversee electrification operations if you were never an installer.
¿Qué necesita mejorar el equipo directivo?
Eliminate barriers and obstacles that prevent us from helping customers.
Revisión
¿Qué debe cambiar para mejorar la cultura de la empresa?
Have Salesforce Admins regularly meet with individual contributors for ideas on how to improve Service Console.
Revisión
¿Qué va mal y cómo puede mejorarse?
Have Salesforce Admins regularly meet with individual contributors for ideas on how to improve Service Console. Simplify systems and processes. Reduce red tape. Better onboarding and training for new hires.
Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Either increase the pay or make the job easier. I would be OK with my pay if all the tools and systems and process put in place made my job easier - but they all make my job harder and make it impossible for me to have happy customers.
Revisión
¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
There is a culture of blame and fear. No one wants to do anything wrong, so we all over-document and point fingers. At the same time, it's impossible to do the job right because even my manager doesn't have the knowledge or time to train me on how to do my job.
Revisión
Other Employee Reviews for Sunrun
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