LexisNexis Risk Solutions – Overall my personal experience with LNRS has been positive - but, I've also been part of this organization for a short time. I want to say, however, that our customers are not all as happy as am I with LNRS. The billing process and billing customer support truly needs work. The customer is NOT #1! | Comparably

LexisNexis Risk Solutions – Overall my personal experience with LNRS has been positive - but, I've also been part of this organization for a short time. I want to say, however, that our customers are not all as happy as am I with LNRS. The billing process and billing customer support truly needs work. The customer is NOT #1!

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Overall my personal experience with LNRS has been positive - but, I've also been part of this organization for a short time. I want to say, however, that our customers are not all as happy as am I with LNRS. The billing process and billing customer support truly needs work. The customer is NOT #1!

Décrivez brièvement votre expérience globale dans votre entreprise.

My experience has been great, but I want to address my customers' response which is negative by some. The billing process is poorly handled causing customers stress and a feeling of discontent. We need to improve in this area so billing does not create attrition among our clients. It is critical!

Décrivez brièvement votre expérience globale dans votre entreprise.

I've had a very happy and successful career with my group. There have been many reorganizations, but the group has always remained together. That consistency has played well for me personally and for our customers.

Décrivez brièvement votre expérience globale dans votre entreprise.

The recognition I receive for the value I bring to the team and to the company. Nothing better than being appreciated for your contributions, especially when you are a very committed employee.

Quelle est la meilleure partie de votre programme de rémunération?

401K match, Retirement Insurance (pre-65), PTO allotment.

Quelle est la meilleure partie de votre programme de rémunération?

My salary and my 401K

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

innovative professional people and opportunities to try new things.

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

Ben Cutler is a super manager and a great person!

Qu’est-ce qui vous rend le plus heureux au travail?

The people with whom I work and the great people who are my customers.

Quelles sont les meilleures choses à propos de votre équipe?

Dedicated, hardworking professionals that care about our business and our customers. Super great human beings in my group!

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

The most positive is being appreciated by my team and my manager. I am fortunate to work with an amazing group of people who truly know their stuff and truly care about delivering an outstanding customer experience!

Qu’est-ce qui vous rend le plus heureux au travail?

The people with whom I work are top notch and I enjoy problem solving with them. The projects are nearly impossible, but the people are committed to delivering to the best of their abilities. Committed to one another and to our clients.

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

I appreciate the efforts to bring transparency to the employees through regularly scheduled Town Halls. I also appreciate the corporate initiatives related to equality and diversity and inclusion. I have a diverse staff in my team. We value their perspectives and their contributions.

Quelle est la meilleure partie de votre programme de rémunération?

I truly appreciate the corporate match of my contributions to my 401(k) plan. Difficult for some families to "save" for retirement, and this incentive motivates people to "do without" small things in order to achieve savings with contributions by their employer. That is important and valued.

Quelle est la meilleure partie de votre programme de rémunération?

The PTO and the additional paid days off to participate in ESG and RECares events. I also appreciate that my salary is in line with the commitment I make every day to the organization and that I am recognized for going above and beyond by my manager.

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

My new manager, Leslie Bailey is an amazing mentor and a very caring and compassionate manager. I've been so impressed with the support my operation has received since our integration into the RSG organization. Makes me so very proud to be a part of LexisNexis Risk!

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

Within my areas, the culture is positive, but stressful. People are giving 110%, but burnout is inevitable due to resource constraints. Asking people to do the impossible day in and day out is NOT a good model, but the people enjoy one another and do their best every day.

Quelles sont les meilleures choses à propos de votre équipe?

The team with which I work is comprised of professionals who have a high "I care quotient". They support one another; there is no blame game. And they strive to deliver the best customer and user experience possible given the tools and resources made available to them, going above & beyond.

Quelles sont les meilleures choses à propos de votre équipe?

I have a new "team" since joining LNRS - the leaderhsip and the FCC Market Planning Team. Such an enthusiastic group of professionals - and fun people, too! My business team - those who have been with me for the past 21 years are top notch! So proud of my organization!

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

While I say the executive team is doing what they need to do, I think there have been some short-sighted, poorly made decisions regarding the group to which I report. These decisions have left the group and the P&L in a bad place, and that worries me. Regarding my own manager - top notch!

Qu’est-ce qui vous rend le plus heureux au travail?

I enjoy interacting with my clients and my staff and colleagues. I am driven by making a difference in the lives of my staff and my clients - getting things done and improving quality of life at work and home is key to happy people! I value people and they give back their best knowing this.

Quelles sont les meilleures choses à propos de votre équipe?

The people with whom I interact are very personable and caring. They are smart and commited to our customers and our employees. I am a huge advocate for customer care and service, but I also truly value the people that work for me and with me and the value they bring to the business. And they're fun

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

Me and my group are new to the LexisNexis Risk group. This is a very positive change for the team and for my business. I respect the bias for action demonstrated by my new manager, and the resources that are available to me & the team in our new structure. My team feels excited for our future!

Qu’est-ce qui vous rend le plus heureux au travail?

I am most happy interacting with my team and my customers. I am not happy, however, with the 12 to 15 hours a day that I work in order to keep up with my project work and emails. There is a lot going on in my group and we have limited resources, so it is takes a huge effort to keep up with it all.

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