At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" Lire la suite
Management style borders on harassment. I've seen employees cry because of demeaning comments made by managers in front of coworkers. Job roles described during hiring process change dramatically upon hiring. Goals and metrics change repeatedly to destabilize employees' measurable job performance.
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