Nordstrom Sales Manager Employee Reviews
Briefly describe your overall experience at your company
Fast paced, successful, prompt promotions and bonus returns.
Review from Sales Dept
A wonderful place to work with many opportunities to learn and grow within the company
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Lots of enthusiasm, guidance, opportunity, positive work place
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I am proud to work for a company that offers endless rewards and recognizes excellence!
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What do you like best about the leadership team?
Ability to think creatively, patience, empathy.
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Diversity, fair treatment, decent benefits and wages.
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They are a unified group who lead by example
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They don't condone abusive language from anyone in the organization.. I really hate getting yelled at.
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They motivate you and encourage you to grow within the company.
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What does the leadership team need to get better at?
Management needs to stop playing favorites among the teams, it just brings out the worst in people.
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Sending consistent messages to customers
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There is definitely a leadership vacuum from a cultural perspective. There is very little accountability taken by management in there interactions with lay staff memebers.
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Compassion. They are too self indulged.
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The manager (department) need more communication skills. Barking orders at their teams is not how to encourage them.
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What is the best part about your compensation package?
Multiple choices for medical, life insurance, And savings.
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The company strives to compensate their employees with many benefits
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I work seasonally but there are nice holiday incentives. From what I have seen , full time employees receive a reasonable set of benefits.
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You can hustle and make more money with the commission
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They offer 401k company match
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Why do you feel undervalued and what would make you feel better about your compensation?
I don't believe that for the level of training, experience in sales tactics, conflict resolution with customers that is necessary for sales associates that $14h plus commission cuts it. This job is more demanding than being a server in fine dining. The pay should be $16h plus commission.
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I do feel that employees should be paid based on performance as well as commission. I get more hours for better work but no salary incentives for my sales performance.
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I would like a base salary to supplement my commission plan
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I consider myself very hard-working, honest and respectful. Sometimes I feel I don’t receive that same kind of respect from others of higher authority but a lot of this can be due to the
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I do not feel undervalued
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What are some of the best things about your team?
Helpfull, attentive, patient, impartial, adaptive
Review from Sales Dept
Multiple brand ambassadors working toward a common goal.
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Everyone looks out for each other
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Everyone helps each other whenever you have a question
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Helpful, great team, never trying to steal your sales or mean
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What do your coworkers need to improve and how could you work together better?
Everyone is way too competitive with each other to make sales.
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Communication, policy, time management, task management
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Doing things to boost the morale of the workers would have long reaching benefits
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People need to be repremanded as individuals.
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Stop gossiping and telling lies.
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What is most positive about the culture and environment at your company?
Mgmt and staff are adaptive and supportive. Everyone is looking out for each other's well being
Review from Sales Dept
The diversity, shared experience, working for a common goal.
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The daily interactions with customers and the ability to help
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the management is always very verbally supportive. They also make small gestures like snacks at lunch and often have contests to win things for the employees.
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Fun, helpful co workers. Able to be creative
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What needs to change to make the company culture better?
Get rid of the commission structure in certain departments
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The company needs more definitive policies that are clear and fair to everyone.
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It is very uncomfortable to work with people who are constantly jockeying for position because it can create a toxic work environment when the company incentives bad behavior.
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Better leadership and better quality of selected applicants. Give new hires a 90 day trial....intro period!
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Hiring process should be more thorough. When someone is negative and creates problems in the workplace, they shouldn’t keep their jobs
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What did you like most about the interview process?
That the store manager spoke directly with me during the interview
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The motivation that is given to new recruits to become the best they can be
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All of it was completed in one day.
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They ask the right questions and ensure you understand the qualifications for the position.
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the group interview relieved the pressure a bit
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What would you improve about your company's interview process?
There aren't any Interviews reviews of Nordstrom yet.
Be the first to contribute a review.
What makes you most happy at work?
Kind customers who leave positive reviews or feedback about me to mgmt
Review from Sales Dept
Helping others with their needs is very satisfying
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I can listen to music while I work.
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Always something new, fun co workers.
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Meeting new customers and making the day!
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What's going wrong and how can it be improved?
Retail is just the worst in general
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The retail industry overall is in transition as companies figure out how to manage historical brick and mortar strategies with customers' desire for digital magic
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Taking care of the employees that take care of the customers would help
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Too many people that don't pull their weight are privileged.
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Keep focus on employees. Take employee feedback and HR mtings about management more seriously with more sense of urgency. You loose a lot of good employees in a year. Have store leasions that come from a “cooperate” level and audit management, especially if there r complaints(workingmainlyregionally
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What do you like best about your company?
customer service and open environment
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What would you most like to see improved at your company?
promoting and developing employee often
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