At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" Lire la suite
They must choose between professionalism and slacking.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Be honest and not personal. Open eyes to see difference between professional's and not.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Customer is priority. If employee's not interested in it , customer won't come back.
Que faut-il changer pour améliorer la culture de l’entreprise?
Feedback should be given by those who has a lot of knowledge in particular field and see what is important. Sckill not "show of".
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