At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" Lire la suite
It used to be very positive, but policies have changed, leadership is not held accountable, benefits have been cut, and they have tried to trick us into not realizing that things were getting worse, such as when they cut profit sharing by 33% but combined it with another program to disguise the cut.
Quelle est la meilleure partie de votre programme de rémunération?
Employee stock purchase plan and profit sharing.
Qu’est-ce qui vous rend le plus heureux au travail?
When we think that things are going to get better.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
We make an effort to be diverse and open to everyone.
Qu’avez-vous le plus aimé du procédé d’entretien?
The interviewer was friendly and made it clear they wanted to hire me.
Quelles sont les meilleures choses à propos de votre équipe?
They are very nice people and fun to be around. Everyone works hard, but we still make it enjoyable.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
We do have an open door policy, so we can go to people above our supervisor, and they usually listen well, but some are fearful of doing so.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
We have lost focus. We used to focus on giving good quality customer service, now we focus on stats and customer surveys. We also have a few incompetent leaders who make things worse for everyone.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
It seems that no matter what I say, my supervisor disagrees with it. I can even repeat exactly what she says and she seems to forget it was what she said and disagrees. I see jobs elsewhere for which I am qualified and they list higher salaries or wages.
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