Sunrun Compagnie réclamée
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Chaos that has leveled out. I used to do 10-20 hours of over time but that is gone AND you are now cutting my pay. How fair is that?
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The people who actually walk the walk
Quelles sont les meilleures choses à propos de votre équipe?
We support each other and provide an ear when things aren't moving due. Lack of communication by CSM, EMs and anyone not customer facing are the biggest challenges for us.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I was told I have to take a 25% pay cut to keep my job. You can have the 6% pay raise you gave me in March instead of putting me into financial hardship
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Pay cuts are not going to cure complacency. The Opportunity for a bonus is just that an opportunity. If the sales pipeline is dry there is no opportunity. You have increased the responsibility of the project manager, sorry CX, and cut their pay. Complacent are those not customer facing and the CSM.
Qu’est-ce qui vous rend le plus heureux au travail?
Customer satisfaction which is me only goal and when I can't provide that due to things beyond my control then I am not happy. I see my group reaching out to CSM and EMs about the same issue over and over again and NO PESPONSE. That is hurting the NPS not complacent CXs
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