W.W. Grainger – Had no idea of industry and how Grainger functioned. Came in and quickly changed the business model to call centers, staffed them who people who did not have product knowledge, disrupted customer relationships, terminated hundred of experienced staff, cut employee benefits, stop employee profit shar
Grainger is the leading business-to-business distributor of products and services used to maintain, repair, and operate facilities. With annual revenue of $11.5 billion, we are a trusted partner to help make tough jobs easier. More than 3.5 million customers rely on Grainger for products in categories such as safety, material handling and metalworking, along with services like inventory management and technical support.read more
Had no idea of industry and how Grainger functioned. Came in and quickly changed the business model to call centers, staffed them who people who did not have product knowledge, disrupted customer relationships, terminated hundred of experienced staff, cut employee benefits, stop employee profit shar
Posted 5 days ago
What makes you most happy at work?
Interacting with customers and finding solutuobs
What do your coworkers need to improve and how could you work together better?
They need to be held accountable for work.
What is most positive about the culture and environment at your company?
The customers relationships are good
Why do you feel undervalued and what would make you feel better about your compensation?
Need to take pay increases out of local hands. Brown bosses get best pay at good employees expense.