Sunrun – understaffed with case managers no advancement for those positions sales reps lying to make commision and customer care dealing with the aftermath so overall its pretty hurtful to work here sometimes but i do believe in the power of the sun and want to make the world better for my kids | Comparably

Sunrun – understaffed with case managers no advancement for those positions sales reps lying to make commision and customer care dealing with the aftermath so overall its pretty hurtful to work here sometimes but i do believe in the power of the sun and want to make the world better for my kids

Sunrun società ha sostenuto
At Sunrun we believe the ultimate way to fuel life is through the cleanest energy on earth. leggi di più
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DIPENDENTE
PARTECIPANTI
1704
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Complessiva
48383

understaffed with case managers no advancement for those positions sales reps lying to make commision and customer care dealing with the aftermath so overall its pretty hurtful to work here sometimes but i do believe in the power of the sun and want to make the world better for my kids

Quali sono alcune delle cose migliori della tuo team?

My team specifically is always willing to help.

Cosa ti piace di più del team di leadership?

I like that they listen even if there's nothing they can do when bringing a problem to them.

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

The people have a understanding of why we want and need solar so its great to have people feel the same way

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

I think more training and understanding for the problems that Customer care advocates and advanced trained agents have to deal with we should be compensated more also the QA needs a better understanding of what we deal with for them to judge us on our score a lot better

Che cosa sta andando male e come può essere migliorato?

Whats going wrong is Sales Reps are lying to customers and not fully explaining how trhings work and then custoemr care is expected to clarify and resolve situations that shouldn't be there in the first place i don't get paid enough to get called stupid dumb or cursed at for someone else's mistake

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