At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" consulte Mais informação
Nordstroms strategy has plummeted. A package that is due to arrive 17 days after your order? Customer service that is smug and self justified in their responses e.g., "you should know thats our policy." A complete failure in competitive services. Thimbs down.
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