Sunrun – understaffed with case managers no advancement for those positions sales reps lying to make commision and customer care dealing with the aftermath so overall its pretty hurtful to work here sometimes but i do believe in the power of the sun and want to make the world better for my kids | Comparably

Sunrun – understaffed with case managers no advancement for those positions sales reps lying to make commision and customer care dealing with the aftermath so overall its pretty hurtful to work here sometimes but i do believe in the power of the sun and want to make the world better for my kids

Sunrun Empresa reivindicada
At Sunrun we believe the ultimate way to fuel life is through the cleanest energy on earth. consulte Mais informação
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understaffed with case managers no advancement for those positions sales reps lying to make commision and customer care dealing with the aftermath so overall its pretty hurtful to work here sometimes but i do believe in the power of the sun and want to make the world better for my kids

Quais são algumas das melhores coisas da sua equipe?

My team specifically is always willing to help.

O que você mais gosta nos lideres?

I like that they listen even if there's nothing they can do when bringing a problem to them.

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

The people have a understanding of why we want and need solar so its great to have people feel the same way

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

I think more training and understanding for the problems that Customer care advocates and advanced trained agents have to deal with we should be compensated more also the QA needs a better understanding of what we deal with for them to judge us on our score a lot better

O que está ruim e como pode melhorar?

Whats going wrong is Sales Reps are lying to customers and not fully explaining how trhings work and then custoemr care is expected to clarify and resolve situations that shouldn't be there in the first place i don't get paid enough to get called stupid dumb or cursed at for someone else's mistake

Other Employee Reviews for Sunrun

Quais são algumas das melhores coisas da sua equipe?
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