Crusoe – It's way too easy to outperform relative to the rest of the company, but nearly impossible to actually get recognized for those impacts. This imbalance quickly leads to disengagement and burn-out. I just don't care any more; I'm just happy to collect a paycheck and go home. | Comparably

Crusoe – It's way too easy to outperform relative to the rest of the company, but nearly impossible to actually get recognized for those impacts. This imbalance quickly leads to disengagement and burn-out. I just don't care any more; I'm just happy to collect a paycheck and go home.

Crusoe Claimed Company
Crusoe is powering the AI revolution with an energy-first approach to AI infrastructure. We’re vertically integrated, meaning we find innovative energy sources, build and manage hyperscale AI factories, and offer a scalable AI cloud platform. Crusoe provides the foundational AI infrastructure so our customers can build the future faster. read more
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EMPLOYEE
PARTICIPANTS
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11902

It's way too easy to outperform relative to the rest of the company, but nearly impossible to actually get recognized for those impacts. This imbalance quickly leads to disengagement and burn-out. I just don't care any more; I'm just happy to collect a paycheck and go home.

Briefly describe your overall experience at your company

Out of touch leaders with super-deep reporting lines. Unfortunately, for an infrastructure engineering company, we lack infrastructure engineering leaders, and it's showing through in our product.

What's going wrong and how can it be improved?

Leadership that shows up to work.

What makes you most happy at work?

Getting paid and going home.

What do your coworkers need to improve and how could you work together better?

Actually try to do something themselves before crying helplessness and seeking help.

What needs to change to make the company culture better?

Leadership that actually shows up, engages with the work, and meaningfully engages in critical discussion from the employee base. I feel more like a serf than a business partner.

What does the leadership team need to get better at?

Connect with rank-and-file employees. Have an open, anonymous Q&A at all-hands. The ways the leaders speak about Crusoe makes me convinced they have no idea what is actually going on inside their company.

What is the best part about your compensation package?

There isn't one? It's just very average and only just covers the cost of living. I'm not really amazed by it and can't take vacations or do fun stuff, but I like staying housed.

Why do you feel undervalued and what would make you feel better about your compensation?

Being leveled appropriately, relative to my peers: demoting or offboarding dead weight non-performers, and promoting and platforming those that are making a positive impact. Being treated as an adult that can get my work done, regardless of how that happens.

What does the leadership team need to get better at?

Talking and connecting with people outside of the executive leadership teams. The leadership team only spends time with other leaders. Listen to, and meaningfully integrate the perspectives and views of the VP/Director-level leaders. Exec Leadership is off doing their own thing without us.

What's going wrong and how can it be improved?

Deep layers of middle-management leads to extreme disconnection between leadership and execution. A culture of carelessness leads to excessive mistakes and crappy work. When there is no reward for craftsmanship, and no punishment for being lazy, folks just check out and do the bare minimum.

What needs to change to make the company culture better?

Treat employees like adults: - Let them set their own collaboration models and locations - Set clear expectations - Reward folks when they exceed expectations, and meaningfully discipline folks when they fail. There is currently no punishment for failing, so folks just checked out.

What do your coworkers need to improve and how could you work together better?

Care about the work and doing a good job. Practice humility. We have a huge contingent of employees that are here because they like the paycheck, but it really hurts those of us that care about doing a high-quality job. With management that doesn't know how to code, we're shipping crappy software.

What does the leadership team need to get better at?

Showing up to do the work with us. It feels like our leadership is totally checked out, and is more invested in photo shoots than actually doing the work of building a company. Having a complete in-office mandate only coming from people with private offices is totally ableist and tone-deaf.

What do your coworkers need to improve and how could you work together better?

Be intellectually engaged! Think through your problems and don't just copy-paste stuff from LLMs back at us -- it's deeply disrespectful to show up to present ideas and concepts that folks can't even reason about. Level up by digging into the lower layers. Learn how DNS works!

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