Foundever Заявленная компания
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. читать еще
At the beginning, it was quite good, not great, but good overall. Now it's horrible and sickening.
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
The salary should be higher, but mainly the value of the benefit "Vale-Refei?
В чем руководство должно стать лучше?
Treat the agents as people and not just machines who are here to achieve a target.
Что можно улучшить в культуре компании?
The scale should not be so abusive. The charge for metrics should be not so abusive. Moral abuse is rampant in this operation (Airbnb) and the agents are getting sick.
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