Foundever Заявленная компания
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. читать еще
On the bright side of the job is the stability, I have improve on a personal level by getting better at what I do and how I personally do it, but I feel left behind underappreciated and even discriminated.
В целом опишите ваш общий опыт в текущей компании
I've learnt a lot about myself, I'm confident that my time here has helped me to become a better person, but despite my efforts and my great results I'm invisible to the company or rather and don't play the game going around that is the root of many issues.
В чем руководство должно стать лучше?
Everything, starting with fairness and lawfulness.
Каковы самые лучшие качества в вашей команде?
Good sense of humor, helps in difficult moments to see things differently
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
Lots of years of service, great behavior, better performance no opportunities or whatsoever
В чем руководство должно стать лучше?
Be leaders not just executives with no clue what's going on with the base of the pyramid.
Что приносит вам больше всего счастья/радости на работе?
When I truly feel that I helped someone, either on the phone or with a colleague that learnt something by working with me.
Что можно улучшить в ваших сотрудниках, и что может помочь вам работать более сплоченно?
An important thing is not them per se, is seeing people with no attitude and little to no effort from the company to get them to shift that
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
If you're always doing more than a fine job, with perfect behavior but still you have zero chances of advancement in the company, that's a clear picture what's wrong.
Что можно улучшить в культуре компании?
Respect for the employee, quit dividing the people between staff and non staff, look closely to the people that does the real job and the way opportunities are been provided and check even closer who's getting those chances.
Что можно улучшить в культуре компании?
Responsibility, accountability for everyone from top to bottom, but starting at the top, then try to make the environment less like a prison and more human by offering more to the worker to feel that surveillance doesn't mean you're less
Что идёт не так, и как это можно улучшить?
As I mentioned, is too much of a police state here, no room to grow in any sense, when the pace is not demolishing you as a person, there's this feeling of don't do this or that or else and no options, so there you have why people do not improve, stay or grow, and right now nothing seems to help
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