Foundever Заявленная компания
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. читать еще
I was an employee for 2 years, the account that i was employed was closed and i didnt receive a fair trade on schedules or payment to stay in the company, i am back and i have 2 months and it seems that i'm a new employee even though i was a very good employee for 2 years even getting recognition
В целом опишите ваш общий опыт в текущей компании
Worked 2 years for the Ring Central Account the account left and i couldn't be relocated, didn't have any option to relocate, i was fired and after 3 months was rehired by the company with a worse salary and worse schedule instead of taking that in consideration for a good position
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
A better salary and better grow opportunities
В чем руководство должно стать лучше?
Better Schedules work life balanced, bonuses, better salary
Что идёт не так, и как это можно улучшить?
Better Schedules more work life balanced
Каковы самые лучшие качества в вашей команде?
Kindness, politeness, willingness to help, partnership and team work
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Social Activities and other events
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Very Kind and Good Activities
Каковы самые лучшие качества в вашей команде?
Pretty kind and approachable, good team effort, pretty supportive and helpful
Что вам больше всего нравится в команде руководства?
Kindness, understanding of the issues that we face as agents, approachable and very polite on the cases that we need assistance
Что идёт не так, и как это можно улучшить?
Better Schedules work life balanced oriented, better compensation (Salary), more social activities like parties or reunions would be a good improvement because right now all of them are virtual reunions
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
Depending on the kind of Job that i'm doing and also the experience and value that i bring to the company, the compensation it's pretty low compared to the market, there are other company's that offer more for less work and less hours with more payment and working hybrid or WFH
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