Foundever Заявленная компания
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. читать еще
Since the merger of Sykes and Sitel in 2021, we seemed to be going backwards instead of forwards. There has been zero personal growth or career path, zero raises or even an indication when there ever will be. Fortunately, my DR is very good and is a big reason I am still here.
Каковы самые лучшие качества в вашей команде?
Great work ethic, flexible, understanding. Knowledgeable and willingness to keep learning and adapting.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Being able to work remotely is one of the last great perks which helps with the home/work experience.
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
No career path, no raises after five years. Poor communication from executive levels to lower level full time employees.
В чем руководство должно стать лучше?
Growing existing business, new client growth. Rewarding employees. No raises for 5 years is unacceptable. Communication from CEO. Pretty much nonexistent below Director level.
Что идёт не так, и как это можно улучшить?
If there was something to aspire to, understood there was a good future here would help tremendously. Executives need to do better with sales growth, rewarding existing employees (vs hiring new employees for new positions), and communications/transparency.
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