Foundever Заявленная компания
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. читать еще
Happy with my independence and the trust at what i do but there are so many broken processes that need to be fixed. I understand the need to streamline but other centers are unique and require tailored-fit approaches inorder for the business to thrive
В целом опишите ваш общий опыт в текущей компании
I am able to execute my ideas without having to secure approvals all the time but our pay freeze and budget approvals are limiting us from making sure that our employee activities are consistently done to boost our agents morale.
Что вам больше всего нравится в команде руководства?
Drives balance in work and personal life.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
good initiatives to drive wellness and well-being
Чем вы больше всего довольны в вашем пакете компенсаций?
Annual incentives and HMO benefits
Каковы самые лучшие качества в вашей команде?
Very independent and reliable in delivering to the expectations
Что приносит вам больше всего счастья/радости на работе?
My peers and our agents who look up to us.
Каковы самые лучшие качества в вашей команде?
People are mostly resilient and would make things work even with little resources
Что идёт не так, и как это можно улучшить?
Too many chains of approvals that cause delays and untimeliness thus losing the essence of things.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
he company prioritizes creating a supportive and inclusive workspace where employees feel valued and encouraged to grow professionally.
В чем руководство должно стать лучше?
High focus on financials is understandable but pushing for unrealistic targets is impacting our strategies and putting the leaders on the ground on a very tight situation.
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
not for me but for our agents here in Palawan. They are earning very low salary not even enough to get by as cost of living despite it being outside NCR is very high.
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