Foundever Заявленная компания
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. читать еще
really bad. i wish sykes didn't merge with sitel :(
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
i can't seem to think of any.
Каковы самые лучшие качества в вашей команде?
we are hard working and can persevere the stress but we are just human beings.
В чем руководство должно стать лучше?
not putting a lot of pressure and workload to employees. the pay couldn't even compensate the physical and mental stress of overworked employees.
Что идёт не так, и как это можно улучшить?
again - handling too much accounts causing phyiscal and mental stress. they only looking at the ratio not the complexity of each programs.
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
got a lot of programs being handled. with less people to handle the accounts. they dont seem to understand how each program works or how complex. >10 programs for a manager even a planner is too much. increase the salary permanently an incentives. do not look at ratio! look at the workload!
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