
No discrimination in hiring and promoting
to always have a career plan with specific goals and rewards
Be better. Work as team and do the bare minimum of their roles
See the reality of the operations or if they already see it, start doing something about it. Focus on more than just billing and costs and more on the bad client contracts we have
Improve the client contracts so that operations can work with real and achievable goals. As well as offer better pay so that we can hire quality people instead of the ones that we currently do