Foundever Заявленная компания
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. читать еще
Thankful for foundever since this is my first job. However, the compensation and salary is not competitive enough compare with other BPO companies.
Что идёт не так, и как это можно улучшить?
The salary and compensation is not enough.
Каковы самые лучшие качества в вашей команде?
They are smart and well trained.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Our LOB is more enjoyable than the other LOBs
В чем руководство должно стать лучше?
They will need to have sympathy with the agents.
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
A salary increase is no longer possible, but it might be beneficial to consider increasing the compensation for L2 agents—particularly those in the ECOM, AS, and Social Media tea
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