Foundever Заявленная компания
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. читать еще
Changes is very much needed in management and recruitment of new agents. I think it is a bit weak and room for improvement. I have given my suggestion and nothing happen after that :-(
Каковы самые лучшие качества в вашей команде?
I dont know my team, no idea what they look like or sound like.
Что идёт не так, и как это можно улучшить?
Team building and feel appreciated by mamagement, not just having a meeting when something is wrong.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Lunch breaks, when I asked in the past for team building to my TM = nothing happen.
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
What are the peaks and benefits for us who are working from home? No bonus system or "Friday Bar".
В чем руководство должно стать лучше?
Listening to what system issues there are and be better to understand why it is an issue for first line agents.
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