Foundever Заявленная компания
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. читать еще
It used to be a good place to work until Foundever bought us. We got things done and made customers happy. Now it is so hard to make any progress. IT is constantly messing things up and breaking infrastructure. I can't count on things to keep working.
Чем вы больше всего довольны в вашем пакете компенсаций?
Retirement savings plan top up.
Каковы самые лучшие качества в вашей команде?
Fairly competent. Hard workers. Get stuff done most of the time.
Что приносит вам больше всего счастья/радости на работе?
Improving customer service and making the business more efficient. Developing new technology.
Что можно улучшить в культуре компании?
Don't fire hundreds of front-line workers to save costs one month and then hire a bunch of C-level executives the next month. It makes it look like the leadership is incompetent.
В чем руководство должно стать лучше?
Firing 10% of staff across the board is just lazy management. Retain the producers and ditch the freeloaders. Don't fire a productive software developer who is making the company money while retaining some diversity officer that costs the company money.
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